In a medical emergency, every second counts. Knowing the right ambulance service Nepal contacts can save lives. This comprehensive guide provides all ambulance numbers in Nepal, including the national emergency line, Nepal Red Cross, hospital ambulances, and private services across Kathmandu, Pokhara, Biratnagar, and other major cities.
National Emergency Ambulance Numbers
These numbers are operational nationwide and should be your first call in any medical emergency:
| Service | Number | Availability |
|---|---|---|
| National Ambulance (Emergency) | 102 | 24/7 Nationwide |
| Nepal Red Cross Ambulance | 1130 | 24/7 Major Cities |
| Police Emergency | 100 | 24/7 Nationwide |
| Fire Service | 101 | 24/7 Nationwide |
| Tourist Helpline | 1144 | 24/7 Tourist Areas |
Hospital Ambulance Services in Kathmandu
Major hospitals in Kathmandu operate their own ambulance fleets equipped with life-support systems. Here are direct contacts:
| Hospital | Ambulance Number | Location |
|---|---|---|
| Bir Hospital | 01-4221119 | Kanti Path |
| TU Teaching Hospital | 01-4412404 | Maharajgunj |
| Patan Hospital | 01-5522295 | Patan, Lalitpur |
| Grande International Hospital | 01-5159266 | Dhapasi |
| Norvic International Hospital | 01-5970032 | Thapathali |
| Nepal Mediciti | 01-4217766 | Bhaisepati, Lalitpur |
| Civil Service Hospital | 01-4107000 | Minbhawan |
| Vayodha Hospital | 01-4283175 | Balkhu |
Ambulance Services in Pokhara
Pokhara, a major tourist hub and the largest city in Gandaki Province, has reliable ambulance services:
- Pokhara Ambulance Service: 061-520800
- Gandaki Provincial Hospital: 061-520800
- Manipal Teaching Hospital Pokhara: 061-526416
- Charak Memorial Hospital: 061-440415
- Om Hospital Pokhara: 061-538769
Ambulance Services in Biratnagar & Eastern Nepal
The eastern region including Biratnagar, Itahari, and Dharan has several ambulance providers:
- Biratnagar Teaching Hospital: 021-524600
- Nobel Medical College: 051-524988
- B.P. Koirala Institute of Health Sciences (Dharan): 025-525555
- Dharan Ambulance: 025-520800
Nepal Red Cross Society Ambulance Service
The Nepal Red Cross Society (NRCS) operates one of the largest ambulance networks in Nepal. Their ambulances are equipped with basic medical supplies and trained personnel. The NRCS provides services across 77 districts with particular focus on rural areas where other services are limited. Call 1130 to request a Red Cross ambulance. Services are often free or available at minimal cost for those who cannot afford private ambulances.
What to Do Before the Ambulance Arrives
While waiting for an emergency ambulance in Kathmandu or elsewhere in Nepal, follow these critical steps:
- Stay Calm: Panic delays critical thinking. Take a deep breath and assess the situation.
- Clear the Area: Make sure the patient has fresh air and space. Remove any hazards nearby.
- Do Not Move the Patient: Unless there is immediate danger (fire, traffic), avoid moving someone with suspected spinal injuries.
- Control Bleeding: Apply firm pressure with a clean cloth to any bleeding wounds.
- Keep the Patient Warm: Use a blanket or jacket to prevent shock-induced temperature drop.
- Gather Information: Collect ID, medical history, current medications, and allergy information for hospital staff.
- Guide the Ambulance: Send someone to the main road to wave down the ambulance and guide them to the exact location.
How to Call an Ambulance in Nepal: Step-by-Step
Follow this procedure when calling for an ambulance in Nepal:
- Dial 102 (national) or 1130 (Red Cross) or the hospital directly.
- Clearly state: "I need an ambulance."
- Provide your exact address with nearby landmarks.
- Describe the patient's condition briefly (conscious/unconscious, breathing, bleeding).
- Give a callback number in case the driver gets lost.
- Stay on the line until the operator confirms help is dispatched.
- Keep your phone free and near you.
⚠️ Important Notes
• Ambulance availability may be limited during festivals, strikes (bandhs), and severe weather.
• In remote mountain areas, helicopter evacuation may be necessary. Contact your travel insurance provider.
• Always carry emergency contact numbers written on paper in case your phone battery dies.
• Some private ambulances require advance payment — confirm charges before booking.
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Search Hospitals →Frequently Asked Questions About Ambulance Services in Nepal
What is the ambulance number in Nepal?
The national ambulance number in Nepal is 102. The Nepal Red Cross Society ambulance service can be reached at 1130. For police-related medical emergencies, dial 100.
Is ambulance service free in Nepal?
Government ambulance services through the Nepal Red Cross Society (1130) are often free or charge a nominal fee. Private hospital ambulances typically charge based on distance and equipment used, ranging from Rs. 1,500 to Rs. 10,000 or more for ICU-equipped vehicles.
Which hospitals have ambulance service in Kathmandu?
Major hospitals with ambulance services in Kathmandu include Bir Hospital (01-4221119), TU Teaching Hospital (01-4412404), Patan Hospital (01-5522295), Grande International Hospital (01-5159266), and Norvic International Hospital (01-5970032).
How do I call an ambulance in Nepal?
Dial 102 for the national ambulance service. Alternatively, call the Nepal Red Cross at 1130. For private hospital ambulances, contact the hospital directly. Always provide your exact location, landmark, patient condition, and callback number.
Are ambulances available 24 hours in Nepal?
National emergency ambulance services (102 and 1130) are available 24/7 in major cities like Kathmandu, Pokhara, and Biratnagar. However, availability may be limited in remote rural areas during night hours. Private hospital ambulances typically operate 24 hours in urban centers.